Business, Management, Marketing, And Related Support ServicesSpecialization of Business Operations Support and Assistant Services

Best institutions to study Traffic, Customs, and Transportation Clerk/Technician

CIP 52.0410

A program that prepares individuals to perform duties associated with managing revenue-based customs, traffic, or transportation services, such as control of domestic and international traffic, toll roads and waterways, and to assist in the dispatch and control of fleet-based traffic for businesses and public services.

4 U.S. institutions graduated 314 Traffic, Customs, and Transportation Clerk/Technician students in 2024–25 (IPEDS). It is CIP 52.0410, a specialization of Business Operations Support and Assistant Services (CIP 52.04), and leads most directly to the Dispatchers, Except Police, Fire, and Ambulance occupation (BLS SOC 43-5032).

Institutions
4
offering CIP 52.0410
States offered
4
with graduates reported
Graduates / yr
314
IPEDS completions 2024–25
Women
31%
share of graduates
US median pay · Dispatchers, Except Police, Fire, and Ambulance
$50,340
BLS OEWS May 2025
Share of Business Operations Support and Assistant Services
2.1%
of all Business Operations Support and Assistant Services graduates

About Traffic, Customs, and Transportation Clerk/Technician programs

Official NCES definition · CIP 52.0410
A program that prepares individuals to perform duties associated with managing revenue-based customs, traffic, or transportation services, such as control of domestic and international traffic, toll roads and waterways, and to assist in the dispatch and control of fleet-based traffic for businesses and public services. Includes instruction in record-keeping; preparation of customs and transportation documentation; operation of communications equipment; basic transportation operations management; tariffs, rates and fares; revenue collection and change-making; and interpretation of customs or transportation regulations and related legislation, policies, and procedures.

Source: National Center for Education Statistics, Classification of Instructional Programs (CIP 2020).

The Traffic program, officially titled Traffic, Customs, and Transportation Clerk/Technician, is designed for individuals interested in managing customs, traffic, and transportation services. This program falls under the broader category of Business Operations Support and Assistant Services and prepares students for various roles in the transportation sector, focusing on both domestic and international operations.

Learn more about Traffic, Customs, and Transportation Clerk/Technician →

What you'll learn

Students in this program will gain essential skills in record-keeping, customs documentation, and transportation operations management. Coursework emphasizes communication, critical thinking, and customer service, equipping graduates with the knowledge needed to navigate regulations and effectively manage transportation logistics.

Credentials awarded

What Traffic, Customs, and Transportation Clerk/Technician graduates earned in 2024–25, by award level (IPEDS completions).

  • Bachelor's degree195 graduates / yr · 1 institution
    62%
  • Award of at least 12 weeks but less than 1 academic year119 graduates / yr · 3 institutions
    38%

Graduates over time

Traffic, Customs, and Transportation Clerk/Technician completions reported to IPEDS each year, all award levels combined.

314graduates in 2025
+685% since 2012
2012202540314
Graduates per year (IPEDS completions)
YearGraduates
201240
201335
201462
2015112
2016131
2017157
2018281
2019136
2020214
2021270
2022192
2023175
2024287
2025314

Top 4 institutions for Traffic, Customs, and Transportation Clerk/Technician, ranked by graduates

Graduates (IPEDS completions), 2024–25. Award levels show which credentials each institution confers in this specialization.

#InstitutionGraduates / yrGrad rateNet priceField earnings* (1 yr)
1Bellevue University
Bellevue, NEPrivate not-for-profitBachelor's
19533%$29,230$66,401
2Diversified Vocational College
Los Angeles, CAPrivate for-profitAward of at least 12 weeks but less than 1 academic year
11796%$21,444$12,153
3Ferris State University
Big Rapids, MIPublicAward of at least 12 weeks but less than 1 academic year
147%——
4New Professions Technical Institute
Miami, FLPrivate for-profitAward of at least 12 weeks but less than 1 academic year
1100%$39,944—

* Median earnings 1 year after graduation for the broader Business Operations Support and Assistant Services field (CIP 52.04) at these institutions; College Scorecard does not publish earnings at the 6-digit level.

Offered in 4 states

Where Traffic, Customs, and Transportation Clerk/Technician graduates come from. Each state links to all Business Operations Support and Assistant Services programs offered there.

StateInstitutionsGraduates / yrTop institution by graduates
Nebraska1195Bellevue University195 / yr
California1117Diversified Vocational College117 / yr
Michigan11Ferris State University1 / yr
Florida11New Professions Technical Institute1 / yr

Careers & outlook

The payoff after graduation: occupation 43-5032, Dispatchers, Except Police, Fire, and Ambulance, and its national outlook.

Graduates of the Traffic program can pursue careers as Dispatchers or Cargo and Freight Agents. The job market for these roles is projected to have little or no change, with approximately 18,500 annual openings. The median wage for these positions is around $48,880, and a high school diploma or equivalent is typically required.

Projected growth (2024–2034)
-0.9%
Little or no change
Openings / yr (US)
~18,500
BLS Employment Projections
US median wage
$48,880
typically High school diploma or equivalent
National employment
202,810
Dispatchers, Except Police, Fire, and Ambulance
US average pay
$54,740
annual, BLS OEWS May 2025
US median pay
$50,340
annual

Top-paying metros

Fairbanks-College, AK
$68,700avg
San Jose-Sunnyvale-Santa Clara, CA
$66,940avg
Kahului-Wailuku, HI
$65,320avg
Seattle-Tacoma-Bellevue, WA
$64,950avg
San Francisco-Oakland-Fremont, CA
$64,660avg

Career pathways for CIP 52.0410

The occupations the NCES crosswalk maps this 6-digit code to, with BLS pay and 10-year outlook.

OccupationUS median payGrowthOpenings / yrTypical entry education
Dispatchers, Except Police, Fire, and Ambulanceprimary
SOC 43-5032
$50,340-0.9%
Little or no change
~18,500High school diploma or equivalent
Cargo and Freight Agents
SOC 43-5011
$52,260+8.5%
Much faster than average
~8,800High school diploma or equivalent
Preparation needed

Job Zone 1-2: Very Little to Some Preparation Needed

Education
Usually requires a high school diploma or GED, though some occupations may not.
Experience
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Training
Ranges from a few days to one year of on-the-job training.

Related careers

Dispatchers, Except Police, Fire, and Ambulance
$54,740 avg · 202,810 jobs
Cargo and Freight Agents
$57,230 avg · 97,670 jobs

Skills & knowledge in Traffic, Customs, and Transportation Clerk/Technician programs

From the U.S. Dept. of Labor for the occupation this specialization most leads to.

Skills you'll build

Speaking
Active Listening
Monitoring
Reading Comprehension
Critical Thinking
Writing
Active Learning
Learning Strategies

Knowledge areas

Customer and Personal Service
Public Safety and Security
Administration and Management
Administrative
English Language
Transportation

Abilities that matter most

Oral Expression
Speech Recognition
Oral Comprehension
Speech Clarity
Deductive Reasoning
Near Vision

Day-to-day work activities

Getting Information
Identifying Objects, Actions, and Events
Working with Computers
Making Decisions and Solving Problems
Communicating with Supervisors, Peers, or Subordinates
Coordinating the Work and Activities of Others

What graduates do on the job

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Receive or prepare work orders.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

Tools and technology used

Air-Trak CloudberryBornemann Associates Flight PlanCommand Alkon COMMANDconcreteComputer aided dispatch softwareComputer aided dispatching auto routing softwareDatabase softwareDigital Gateway e-automateDr. Dispatch

Other Business Operations Support and Assistant Services specializations

The 8 other 6-digit CIP codes under Business Operations Support and Assistant Services (CIP 52.04).

Common questions

What types of degrees can I earn in this program?+

You can earn a Bachelor's degree or an Award of at least 12 weeks but less than 1 academic year.

How many colleges offer this program in the U.S.?+

Currently, there are 4 colleges offering this program.

What skills will I develop in this program?+

You will develop skills in speaking, active listening, critical thinking, and customer service.

What is the job outlook for graduates?+

The job outlook shows little or no change, with a median wage of $48,880 and about 18,500 annual openings.

What is the CIP code for Traffic, Customs, and Transportation Clerk/Technician?+

Traffic, Customs, and Transportation Clerk/Technician is CIP 52.0410 in the NCES Classification of Instructional Programs (CIP 2020), a 6-digit specialization within Business Operations Support and Assistant Services (CIP 52.04). NCES defines it as: A program that prepares individuals to perform duties associated with managing revenue-based customs, traffic, or transportation services, such as control of domestic and international traffic, toll roads and waterways, and to assist in the dispatch and control of fleet-based traffic for businesses and public services. Includes instruction in record-keeping; preparation of customs and transportation documentation; operation of communications equipment; basic transportation operations management; tariffs, rates and fares; revenue collection and change-making; and interpretation of customs or transportation regulations and related legislation, policies, and procedures.

How many institutions offer Traffic, Customs, and Transportation Clerk/Technician programs?+

4 U.S. institutions reported Traffic, Customs, and Transportation Clerk/Technician graduates in IPEDS 2024–25, across 4 states, awarding 314 credentials in the year. That is 2.1% of all Business Operations Support and Assistant Services graduates.

How much do Traffic, Customs, and Transportation Clerk/Technician graduates earn?+

Earnings are not published at the 6-digit CIP level by any federal source. The Dispatchers, Except Police, Fire, and Ambulance occupation, which Traffic, Customs, and Transportation Clerk/Technician most directly leads to, pays a median of $50,340 a year nationally (BLS OEWS May 2025), and graduates of the broader Business Operations Support and Assistant Services field report median earnings of $66,401 one year after graduation (College Scorecard).

Business Operations Support and Assistant Services by stateNebraskaCaliforniaMichiganFlorida

About the data on this page

Every figure comes from an official federal or public source. Here is each one and the release it is currently on.

IPEDSFall 2025–26 release, published July 28, 2026
Enrollment, completions, graduation rates, tuition, financial aid, staffing, and finance for every U.S. institution in federal student aid programs.
College ScorecardJune 10, 2026 release (merged 2025–26 files)
Institution and field-of-study costs, graduate earnings, debt, completion, and admissions outcomes compiled from federal aid records, tax data, and IPEDS.
BLS wages & outlookOEWS May 2025 release
Occupational employment and wage estimates plus 10-year job outlook, used to connect programs to real-world earnings.

Program definitions are from the NCES Classification of Instructional Programs (CIP 2020). Skills, knowledge, abilities, work activities, tools, and job zones are from the O*NET database by the U.S. Department of Labor, used under the CC BY 4.0 license.

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