Support
We're here to help
Reach the Clema team for product help, onboarding, sales, or security. Most questions are answered the same business day.
Product support
Questions about using Clema, connecting data, or troubleshooting. We respond within one business day.
support [at] clema.aiSales and demos
Pricing, procurement, and tailored plans for systems and multi-campus deployments.
hello [at] clema.aiOnboarding
Setup, data connections, and team training are included. Most institutions are live in two to four weeks.
See how it worksSecurity and privacy
SOC 2 Type II certified and FERPA-ready by design. Review our practices or report a concern.
Security practicesCommon questions
How do I contact Clema support?
Email [email protected]. Our team responds within one business day, and most questions are answered the same day.
How do I reach sales or get a demo?
Email [email protected] for demos, pricing, and procurement questions, or book a demo directly from the site.
Do new customers get onboarding help?
Yes. Onboarding, data connection setup, and team training are included with every plan. Most institutions are live in two to four weeks.
How do I report a security concern?
Email [email protected] with the details, or review our security practices on the security page. Clema is SOC 2 Type II certified and FERPA-ready by design.
Where can I see Clema documentation?
Product guidance, definitions, and how-to content are available inside the app and through how-it-works. For anything not covered, email [email protected].
Still have a question?
Email support [at] clema.ai or book a demo and we'll walk you through it.
Book a demo