Office and Administrative Support Occupations·SOC 43-1011

Best degree programs for First-Line Supervisors of Office and Administrative Support Workers, ranked by enrollment

13 college programs and 726 schools train First-Line Supervisors of Office and Administrative Support Workers. Compare graduates per year, cost and pay, $69,500 median wage, 1,436,680 U.S. jobs. Federal data.

13 college programs at 726 schools train first-line supervisors of office and administrative support workers, graduating 16,915 people a year (IPEDS completions). The largest is Administrative Assistant and Secretarial Science, General. The job pays a median of $69,500 (BLS OEWS May 2025).

Graduates / yr
16,915
from every feeder program
Median annual wage
$69,500
BLS OEWS May 2025
Projected growth
-0.3%
Little or no change
Openings / yr
144,500
new plus replacement
Schools
726
with a feeder program
States with jobs
47
BLS reports wages

About first-line supervisors of office and administrative support workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Also calledOffice ManagerAccounting ManagerCustomer Service ManagerCustomer Service SupervisorWeigh BossPayroll MasterMail SupervisorMailing ManagerPayroll ManagerProperty MasterRate SupervisorSupport Manager

Fields of study that lead to this job

Grouped at the 4-digit CIP level, the tier our program pages are built on. Numbers are graduates per year.

13 degree programs that lead to this job

Ranked by graduates per year (IPEDS completions). Graduate earnings and debt are College Scorecard figures for people who finished the program, reported at the 4-digit CIP level, so specializations within one field share a figure. That is a different measurement from the occupation-wide wages further down this page.

Degree programs that lead to this occupation, ranked by graduates per year
#ProgramGraduates / yrShare of pipelineSchoolsGrad earnings (1 yr)Median debt
1
CIP 52.0401
7,104
42.0%
413$25,993$9,500
2
CIP 52.0204
2,955
17.5%
196$43,506$25,000
3
CIP 51.0705
2,627
15.5%
115$30,774$17,375
4
CIP 51.0711
1,344
7.9%
20$30,774$17,375
5
CIP 52.0402
1,118
6.6%
69$25,993$9,500
6
CIP 51.0712
962
5.7%
37$30,774$17,375
7
CIP 52.0208
414
2.4%
35$43,506$25,000
8
CIP 52.0207
237
1.4%
17$43,506$25,000
9
CIP 01.8202
107
0.6%
2
10
CIP 01.0106
30
0.2%
6$47,242$19,964
11
CIP 01.8203
10
0.1%
1
12
CIP 01.8204
6
0.0%
1
13
CIP 01.8201
1
0.0%
1

Top 50 schools by graduates into this job

Counting every feeder program a school offers, not just its largest one.

Schools ranked by graduates per year into this occupation
#SchoolGraduates / yrTop feeder programGrad rateNet priceAcceptance
1Brigham Young University - Idaho
Rexburg, ID Private not-for-profit · 2 feeder programs
1,338Administrative Assistant and Secretarial Science, General55%$6,76096%
2Ivy Tech Community College
Indianapolis, IN Public · 2 feeder programs
844Medical/Health Management and Clinical Assistant/Specialist40%
3Rasmussen University - Minnesota
St. Cloud, MN Private for-profit · 1 feeder programs
328Executive Assistant/Executive Secretary53%$19,944
4College of Lake County
Grayslake, IL Public · 3 feeder programs
252Medical Reception/Receptionist37%
5Northeast Wisconsin Technical College
Green Bay, WI Public · 2 feeder programs
229Administrative Assistant and Secretarial Science, General51%
6Milwaukee Area Technical College
Milwaukee, WI Public · 3 feeder programs
217Medical Reception/Receptionist25%
7NUC University
Bayamon, PR Private for-profit · 2 feeder programs
197Medical/Health Management and Clinical Assistant/Specialist54%$9,377
8Wayne Community College
Goldsboro, NC Public · 2 feeder programs
192Medical Office Management/Administration49%
9Odessa College
Odessa, TX Public · 1 feeder programs
186Administrative Assistant and Secretarial Science, General37%
10Wake Technical Community College
Raleigh, NC Public · 2 feeder programs
180Medical Office Management/Administration33%
11National Louis University
Chicago, IL Private not-for-profit · 1 feeder programs
178Medical/Health Management and Clinical Assistant/Specialist30%$18,90495%
12Shelton State Community College
Tuscaloosa, AL Public · 2 feeder programs
176Administrative Assistant and Secretarial Science, General30%
13Arkansas State University Three Rivers
Malvern, AR Public · 2 feeder programs
172Medical Reception/Receptionist26%
14Santa Ana College
Santa Ana, CA Public · 2 feeder programs
161Administrative Assistant and Secretarial Science, General31%
15Pitt Community College
Winterville, NC Public · 2 feeder programs
154Medical Office Management/Administration35%
16Asheville - Buncombe Technical Community College
Asheville, NC Public · 2 feeder programs
151Medical Office Management/Administration40%
17Guilford Technical Community College
Jamestown, NC Public · 2 feeder programs
144Medical Office Management/Administration31%
18Monroe University
Bronx, NY Private for-profit · 1 feeder programs
141Medical Office Management/Administration57%$12,02868%
19Santa Rosa Junior College
Santa Rosa, CA Public · 1 feeder programs
130Administrative Assistant and Secretarial Science, General37%
20Western Technical College
La Crosse, WI Public · 3 feeder programs
126Customer Service Management34%
21Central Louisiana Technical Community College
Alexandria, LA Public · 1 feeder programs
110Administrative Assistant and Secretarial Science, General70%
22Fayetteville Technical Community College
Fayetteville, NC Public · 2 feeder programs
109Medical Office Management/Administration24%
23Western Michigan University
Kalamazoo, MI Public · 1 feeder programs
109E-Commerce/Electronic Commerce58%85%
24Valencia College
Orlando, FL Public · 2 feeder programs
106Office Management and Supervision48%
25Colby Community College
Colby, KS Public · 1 feeder programs
104Veterinary Office Management/Administration55%
26Cerritos College
Norwalk, CA Public · 2 feeder programs
103Office Management and Supervision31%
27Cleveland Community College
Shelby, NC Public · 2 feeder programs
101Medical Office Management/Administration32%
28Lenoir Community College
Kinston, NC Public · 2 feeder programs
99Medical Office Management/Administration36%
29Beaufort County Community College
Washington, NC Public · 2 feeder programs
98Medical Office Management/Administration48%
30Jefferson State Community College
Birmingham, AL Public · 2 feeder programs
98Office Management and Supervision26%
31Maysville Community and Technical College
Maysville, KY Public · 1 feeder programs
95Executive Assistant/Executive Secretary56%
32Pasadena City College
Pasadena, CA Public · 2 feeder programs
92Administrative Assistant and Secretarial Science, General48%
33Gateway Technical College
Kenosha, WI Public · 2 feeder programs
90Office Management and Supervision51%
34Mississippi Gulf Coast Community College
Perkinston, MS Public · 1 feeder programs
89Administrative Assistant and Secretarial Science, General48%
35George C Wallace State Community College - Hanceville
Hanceville, AL Public · 2 feeder programs
84Office Management and Supervision51%
36Bluegrass Community and Technical College
Lexington, KY Public · 1 feeder programs
83Executive Assistant/Executive Secretary43%
37Santa Monica College
Santa Monica, CA Public · 2 feeder programs
83Office Management and Supervision36%
38Forsyth Technical Community College
Winston-Salem, NC Public · 1 feeder programs
81Medical Office Management/Administration34%
39State Technical College of Missouri
Linn, MO Public · 1 feeder programs
80Office Management and Supervision84%
40J F Ingram State Technical College
Deatsville, AL Public · 1 feeder programs
78Administrative Assistant and Secretarial Science, General21%
41Surry Community College
Dobson, NC Public · 2 feeder programs
78Medical Office Management/Administration6%
42Reedley College
Reedley, CA Public · 1 feeder programs
77Administrative Assistant and Secretarial Science, General42%
43West Kentucky Community and Technical College
Paducah, KY Public · 1 feeder programs
76Executive Assistant/Executive Secretary50%
44City College of San Francisco
San Francisco, CA Public · 3 feeder programs
75Office Management and Supervision40%
45George C Wallace Community College - Dothan
Dothan, AL Public · 1 feeder programs
70Administrative Assistant and Secretarial Science, General35%
46Leeward Community College
Pearl City, HI Public · 2 feeder programs
70Office Management and Supervision35%
47Northwest Career College
Las Vegas, NV Private for-profit · 2 feeder programs
70Administrative Assistant and Secretarial Science, General68%$15,787
48Washtenaw Community College
Ann Arbor, MI Public · 2 feeder programs
70Office Management and Supervision33%
49Brookline College - Phoenix
Phoenix, AZ Private for-profit · 2 feeder programs
69Medical Office Management/Administration53%
50Henry Ford College
Dearborn, MI Public · 5 feeder programs
69Medical Reception/Receptionist17%

What first-line supervisors of office and administrative support workers earn

What people already working in this job earn (BLS OEWS May 2025). Not graduate earnings.

Median annual wage
$69,500
Mean annual
$73,490
Median hourly
$33.41/hr
People employed
1,436,680
What the range looks like
10th pct$45,610Median$69,50090th pct$104,710

Top-paying metro areas

San Jose-Sunnyvale-Santa Clara, CA
$95,010median
7,630 jobs
San Francisco-Oakland-Fremont, CA
$88,560median
19,480 jobs
Seattle-Tacoma-Bellevue, WA
$81,640median
18,020 jobs
Boulder, CO
$79,450median
1,910 jobs
New York-Newark-Jersey City, NY-NJ
$80,760median
95,180 jobs
Bremerton-Silverdale-Port Orchard, WA
$79,540median
740 jobs
Bridgeport-Stamford-Danbury, CT
$79,770median
5,490 jobs
Vallejo, CA
$80,520median
1,160 jobs

Job outlook

Bureau of Labor Statistics Employment Projections, 2024 to 2034.

Projected growth 2024–34
-0.3%
Little or no change
Openings per year
144,500
new jobs plus replacements
Employment change
-3,900
1,558,400 → 1,554,400
Typical entry education
High school diploma or equivalent

Where the jobs are, state by state

Pick a state for in-state pay, the schools there, and the programs they run.

This occupation state by state: pay, jobs, and schools
StateMedian payJobsConcentrationSchoolsGraduates / yr
North Carolina$62,34035,8300.78×532,328
California$77,590149,2300.89×952,163
Idaho$61,3908,3601.06×71,396
Wisconsin$70,56022,9500.84×20942
Texas$64,940160,6001.24×41874
Indianamoderate$69,49021,7800.74×4861
Alabama$60,36020,1401.03×21735
Illinois$69,01042,4000.75×33658
Minnesota$76,44021,6900.80×21564
Florida$64,36093,8501.02×30484
Georgia$64,62042,6300.94×27433
Michigan$64,72030,6900.75×23384
Arkansas$58,10013,6301.13×14347
New York$79,17083,1100.93×19346
Kentucky$63,18019,6701.06×9339
Louisiana$57,18020,8101.16×9325
South Carolina$62,92026,7101.25×12286
Tennessee$66,39049,8701.65×24262
Washington$79,48031,7900.97×26257
Arizona$64,25031,9301.07×17245
Utah$66,90018,8901.18×8217
Ohio$64,22045,0700.88×22215
Kansas$64,00012,0100.90×16202
Mississippi$58,38013,6801.27×12199
Missouri$63,05022,3600.82×8190
Oklahoma$60,87019,8601.26×16147
Oregon$74,30012,2000.67×998
Pennsylvania$65,27056,6001.01×1596
West Virginia$53,6606,9001.07×693
Iowa$64,40010,1900.71×1184
Nevadalimited$63,09014,3801.00×274
Hawaiilimited$63,08010,0901.74×273
Colorado$76,60026,1000.98×572
Alaskamoderate$69,8405,6901.89×463
New Jerseymoderate$76,64055,2101.39×462
Massachusetts$76,77034,5201.03×960
New Mexico$62,6408,3301.03×659
Nebraskamoderate$61,9809,9301.05×452
Montanamoderate$62,5504,0300.85×433
Connecticutmoderate$78,20024,4201.56×321
Virginiamoderate$67,17035,1600.93×317
Vermontlimited$68,7901,7100.61×212
Wyomingmoderate$63,0501,9800.76×39
Marylandmoderate$74,14027,8601.09×37
South Dakotalimited$62,5301,7500.42×17
North Dakotamoderate$68,7201,8300.46×46
Rhode Islandlimited$76,0305,0901.10×11

Skills and tools

From O*NET, the U.S. Department of Labor's occupational database. Importance is a 1 to 5 scale.

What they do day to day

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.

Skills

  • Monitoring4.0
  • Active Listening4.0
  • Speaking4.0
  • Reading Comprehension4.0
  • Critical Thinking3.9
  • Writing3.8
  • Active Learning3.8
  • Learning Strategies3.6

Knowledge areas

  • Administration and Management4.5
  • Customer and Personal Service4.2
  • English Language3.7
  • Administrative3.7
  • Computers and Electronics3.3
  • Personnel and Human Resources3.2

Abilities

  • Oral Comprehension4.1
  • Written Comprehension4.0
  • Oral Expression4.0
  • Speech Clarity3.9
  • Speech Recognition3.9
  • Written Expression3.9

Core activities

  • Working with Computers4.5
  • Getting Information4.3
  • Making Decisions and Solving Problems4.2
  • Communicating with Supervisors, Peers, or Subordinates4.2
  • Processing Information4.2
  • Documenting/Recording Information4.0

Tools and technology

hotmarks an O*NET hot technology
Adobe AcrobathotApple macOShotFacebookhotGoogle DocshotHenry Schein DentrixhotIBM SPSS StatisticshotIntuit QuickBookshotMEDITECH softwarehotMicrosoft AccesshotMicrosoft Excelhot

How to get in

How to become a First-Line Supervisors of Office

Job zone 3 of 5 · SVP 6.0 to < 7.0
Typical entry education
High school diploma or equivalent
Work experience needed
Less than 5 years

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Every major mapped to this job

The official federal mapping behind the rankings above.

All 13 majors mapped to First-Line Supervisors of Office and Administrative Support Workers13 of them graduated someone in the latest IPEDS year. NCES CIP 2020 → SOC 2018 crosswalk.+
  • 01.0106Agricultural Business Technology/Technician
  • 01.8201Veterinary Administrative Services, General
  • 01.8202Veterinary Office Management/Administration
  • 01.8203Veterinary Reception/Receptionist
  • 01.8204Veterinary Administrative/Executive Assistant and Veterinary Secretary
  • 51.0705Medical Office Management/Administration
  • 51.0711Medical/Health Management and Clinical Assistant/Specialist
  • 51.0712Medical Reception/Receptionist
  • 52.0204Office Management and Supervision
  • 52.0207Customer Service Management
  • 52.0208E-Commerce/Electronic Commerce
  • 52.0401Administrative Assistant and Secretarial Science, General
  • 52.0402Executive Assistant/Executive Secretary

Related careers

Jobs O*NET identifies as close to this one, with their own pay and outlook.

Common questions

What degree do you need to become a First-Line Supervisors of Office?+

High school diploma or equivalent is the typical entry-level education BLS reports for this occupation. The most common program people actually graduate from is Administrative Assistant and Secretarial Science, General, which awarded 7,104 degrees in 2024-25, 42.0% of everyone graduating from a program that feeds this career.

Which college majors lead to becoming a First-Line Supervisors of Office?+

The NCES CIP-to-SOC crosswalk maps 13 programs to this occupation. The largest are Business Operations Support and Assistant Services, Health and Medical Administrative Services, Business Administration, Veterinary Administrative Services, plus 1 more. Together they graduate about 16,915 people a year.

How much do first-line supervisors of office and administrative support workers earn?+

The median is $69,500 a year (BLS OEWS May 2025). The middle range runs from $45,610 at the 10th percentile to $104,710 at the 90th. This is pay for people already working in the occupation, not the same thing as graduate earnings one year after finishing a degree.

Is demand for first-line supervisors of office and administrative support workers growing?+

BLS projects a -0.3% change in employment between 2024 and 2034, little or no change, with roughly 144,500 openings a year nationally once retirements and job changes are counted.

How many schools offer programs for this career?+

726 institutions reported graduates from at least one of the 13 programs that feed this occupation in IPEDS 2024-25. Rankings on this page use graduates per year, because the federal data publishes no enrollment count by program.

What other job titles do first-line supervisors of office and administrative support workers work under?+

Employers advertise this work under many names. O*NET records Office Manager, Accounting Manager, Customer Service Manager, Customer Service Supervisor among the most commonly reported, all mapping to SOC 43-1011.

First-Line Supervisors of Office and Administrative Support Workers by stateNorth CarolinaCaliforniaIdahoWisconsinTexasIndianaAlabamaIllinoisMinnesotaFloridaGeorgiaMichigan

About the data on this page

Rankings use IPEDS completions 2024-25, degrees awarded per year. That is the closest federal measure of how many people a program puts into a career, because no federal dataset publishes enrollment by program. Wages and employment come from BLS OEWS May 2025, growth and openings from BLS Employment Projections 2024-34, and which majors lead to which jobs from the NCES CIP 2020 to SOC 2018 crosswalk. Occupation descriptions, tasks, skills and tools are O*NET 30.3 (CC BY 4.0, U.S. Department of Labor/ETA).

  • BLS Occupational Employment & Wage Statistics

    May 2025

    Wages, employment counts, location quotients and metro breakdowns.

  • BLS Employment Projections

    2024–34

    Projected growth, annual openings and typical entry-level education.

  • IPEDS Completions

    2024-25 (provisional)

    Graduates per year by program and institution — the ranking metric.

  • College Scorecard, Field of Study

    2020-21 cohorts

    Median graduate earnings one year after completion, and median debt.

  • Census Post-Secondary Employment Outcomes

    latest available

    Graduate earnings 1/5/10 years out, where the state participates.

  • NCES CIP 2020 and the CIP-to-SOC 2018 crosswalk

    CIP 2020 / SOC 2018

    Which college programs officially lead to this occupation.

  • O*NET Database 30.3

    30.3

    Tasks, skills, knowledge, tools, job zone and alternate job titles.

    Official source →CC BY 4.0, U.S. Department of Labor / ETA

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