Office and Administrative Support Occupations·SOC 43-4021

Best degree programs for Correspondence Clerks, ranked by enrollment

1 college programs and 114 schools train Correspondence Clerks. Compare graduates per year, cost and pay, $46,800 median wage, 4,290 U.S. jobs. Federal data.

1 college programs at 114 schools train correspondence clerks, graduating 1,140 people a year (IPEDS completions). The largest is General Office Occupations and Clerical Services. The job pays a median of $46,800 (BLS OEWS May 2025).

Graduates / yr
1,140
from every feeder program
Median annual wage
$46,800
BLS OEWS May 2025
Projected growth
-5.6%
Decline
Openings / yr
700
new plus replacement
Schools
114
with a feeder program
States with jobs
17
BLS reports wages

About correspondence clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Also calledCorrespondence ClerkCorrespondence CoordinatorDispute Resolution AnalystCorrespondence Representative (Correspondence Rep)CorrespondentFan Mail EditorTechnical ClerkSuggestions ClerkDispute SpecialistImage Review ClerkReview CoordinatorSales Correspondent

Fields of study that lead to this job

Grouped at the 4-digit CIP level, the tier our program pages are built on. Numbers are graduates per year.

1 degree programs that lead to this job

Ranked by graduates per year (IPEDS completions). Graduate earnings and debt are College Scorecard figures for people who finished the program, reported at the 4-digit CIP level, so specializations within one field share a figure. That is a different measurement from the occupation-wide wages further down this page.

Degree programs that lead to this occupation, ranked by graduates per year
#ProgramGraduates / yrShare of pipelineSchoolsGrad earnings (1 yr)Median debt
1
CIP 52.0408
1,140
100.0%
114$25,993$9,500

Top 50 schools by graduates into this job

Counting every feeder program a school offers, not just its largest one.

Schools ranked by graduates per year into this occupation
#SchoolGraduates / yrTop feeder programGrad rateNet priceAcceptance
1Diversified Vocational College
Los Angeles, CA Private for-profit · 1 feeder programs
122General Office Occupations and Clerical Services96%$21,444
2San Joaquin Valley College - Visalia
Visalia, CA Private for-profit · 1 feeder programs
60General Office Occupations and Clerical Services36%$30,518
3CDE Career Institute
Tannersville, PA Private for-profit · 1 feeder programs
45General Office Occupations and Clerical Services63%$29,396
4Palo Alto College
San Antonio, TX Public · 1 feeder programs
40General Office Occupations and Clerical Services33%
5UEI College - Chula Vista
Chula Vista, CA Private for-profit · 1 feeder programs
29General Office Occupations and Clerical Services71%$28,465
6UEI College - Garden Grove
Garden Grove, CA Private for-profit · 1 feeder programs
29General Office Occupations and Clerical Services63%$26,221
7Southern Careers Institute - Austin
Austin, TX Private for-profit · 1 feeder programs
27General Office Occupations and Clerical Services53%$23,976
8UEI College - Huntington Park
Huntington Park, CA Private for-profit · 1 feeder programs
26General Office Occupations and Clerical Services70%$29,313
9Community College of Denver
Denver, CO Public · 1 feeder programs
25General Office Occupations and Clerical Services20%
10Southern Careers Institute - Pharr
Pharr, TX Private for-profit · 1 feeder programs
25General Office Occupations and Clerical Services61%$22,799
11UEI College - Bakersfield
Bakersfield, CA Private for-profit · 1 feeder programs
25General Office Occupations and Clerical Services68%$29,687
12UEI College - Riverside
Riverside, CA Private for-profit · 1 feeder programs
25General Office Occupations and Clerical Services71%$27,181
13Clovis Adult Education
Clovis, CA Public · 1 feeder programs
24General Office Occupations and Clerical Services68%
14Southern Careers Institute - Harlingen
Harlingen, TX Private for-profit · 1 feeder programs
24General Office Occupations and Clerical Services60%$24,989
15Panola College
Carthage, TX Public · 1 feeder programs
23General Office Occupations and Clerical Services43%
16Eastern Arizona College
Thatcher, AZ Public · 1 feeder programs
22General Office Occupations and Clerical Services42%
17Onondaga Cortland Madison BOCES
Liverpool, NY Public · 1 feeder programs
18General Office Occupations and Clerical Services73%
18Southern Careers Institute - San Antonio
San Antonio, TX Private for-profit · 1 feeder programs
18General Office Occupations and Clerical Services61%$30,890
19Bob Jones University
Greenville, SC Private not-for-profit · 1 feeder programs
17General Office Occupations and Clerical Services65%$18,053
20Edmonds College
Lynnwood, WA Public · 1 feeder programs
17General Office Occupations and Clerical Services29%
21Texarkana College
Texarkana, TX Public · 1 feeder programs
17General Office Occupations and Clerical Services47%
22San Joaquin Valley College - Fresno
Fresno, CA Private for-profit · 1 feeder programs
16General Office Occupations and Clerical Services62%$24,542
23Southern Careers Institute - Corpus Christi
Corpus Christi, TX Private for-profit · 1 feeder programs
14General Office Occupations and Clerical Services64%$25,763
24Southern Careers Institute - San Antonio
San Antonio, TX Private for-profit · 1 feeder programs
14General Office Occupations and Clerical Services53%$28,006
25United Education Institute - Stone Mountain
Stone Mountain, GA Private for-profit · 1 feeder programs
14General Office Occupations and Clerical Services56%$33,803
26Fox Valley Technical College
Appleton, WI Public · 1 feeder programs
13General Office Occupations and Clerical Services65%
27Kaskaskia College
Centralia, IL Public · 1 feeder programs
13General Office Occupations and Clerical Services49%
28UEI College - Ontario
Ontario, CA Private for-profit · 1 feeder programs
13General Office Occupations and Clerical Services66%$27,167
29UEI College - Reseda
Reseda, CA Private for-profit · 1 feeder programs
13General Office Occupations and Clerical Services74%$27,592
30UEI College - West Covina
West Covina, CA Private for-profit · 1 feeder programs
13General Office Occupations and Clerical Services67%$27,767
31Gateway Technical College
Kenosha, WI Public · 1 feeder programs
12General Office Occupations and Clerical Services51%
32Peninsula College
Port Angeles, WA Public · 1 feeder programs
12General Office Occupations and Clerical Services37%
33San Joaquin Valley College - Temecula
Temecula, CA Private for-profit · 1 feeder programs
12General Office Occupations and Clerical Services82%$27,730
34United Education Institute - Morrow
Morrow, GA Private for-profit · 1 feeder programs
11General Office Occupations and Clerical Services51%$34,631
35San Joaquin Valley College - Hesperia
Hesperia, CA Private for-profit · 1 feeder programs
10General Office Occupations and Clerical Services63%$25,188
36San Joaquin Valley College - Modesto
Salida, CA Private for-profit · 1 feeder programs
10General Office Occupations and Clerical Services77%$25,571
37Spokane Community College
Spokane, WA Public · 1 feeder programs
10General Office Occupations and Clerical Services33%
38Eastern New Mexico University - Roswell Campus
Roswell, NM Public · 1 feeder programs
9General Office Occupations and Clerical Services32%
39Milwaukee Area Technical College
Milwaukee, WI Public · 1 feeder programs
8General Office Occupations and Clerical Services25%
40UEI College - Stockton
Stockton, CA Private for-profit · 1 feeder programs
8General Office Occupations and Clerical Services71%$27,036
41Bellingham Technical College
Bellingham, WA Public · 1 feeder programs
7General Office Occupations and Clerical Services42%
42Henry Ford College
Dearborn, MI Public · 1 feeder programs
7General Office Occupations and Clerical Services17%
43Moraine Park Technical College
Fond du Lac, WI Public · 1 feeder programs
7General Office Occupations and Clerical Services58%
44North Idaho College
Coeur d'Alene, ID Public · 1 feeder programs
7General Office Occupations and Clerical Services38%
45Northwood Technical College
Rice Lake, WI Public · 1 feeder programs
7General Office Occupations and Clerical Services56%
46San Joaquin Valley College - Bakersfield
Bakersfield, CA Private for-profit · 1 feeder programs
7General Office Occupations and Clerical Services58%$24,205
47San Joaquin Valley College - Ontario
Ontario, CA Private for-profit · 1 feeder programs
7General Office Occupations and Clerical Services64%$26,900
48Tillamook Bay Community College
Tillamook, OR Public · 1 feeder programs
7General Office Occupations and Clerical Services17%
49UEI College - Gardena
Gardena, CA Private for-profit · 1 feeder programs
7General Office Occupations and Clerical Services60%$28,919
50Century College
White Bear Lake, MN Public · 1 feeder programs
6General Office Occupations and Clerical Services31%

What correspondence clerks earn

What people already working in this job earn (BLS OEWS May 2025). Not graduate earnings.

Median annual wage
$46,800
Mean annual
$48,090
Median hourly
$22.50/hr
People employed
4,290
What the range looks like
10th pct$33,300Median$46,80090th pct$64,510

Top-paying metro areas

Portland-Vancouver-Hillsboro, OR-WA
$65,270median
80 jobs
Manchester-Nashua, NH
$58,270median
40 jobs
New York-Newark-Jersey City, NY-NJ
$51,650median
330 jobs
Chicago-Naperville-Elgin, IL-IN
$56,030median
30 jobs
Las Vegas-Henderson-North Las Vegas, NV
$50,890median
Dallas-Fort Worth-Arlington, TX
$49,650median
280 jobs
San Antonio-New Braunfels, TX
$48,860median
130 jobs
San Diego-Chula Vista-Carlsbad, CA
$47,600median
30 jobs

Job outlook

Bureau of Labor Statistics Employment Projections, 2024 to 2034.

Projected growth 2024–34
-5.6%
Decline
Openings per year
700
new jobs plus replacements
Employment change
-400
6,900 → 6,500
Typical entry education
High school diploma or equivalent
Plus short-term on-the-job training

Where the jobs are, state by state

Pick a state for in-state pay, the schools there, and the programs they run.

This occupation state by state: pay, jobs, and schools
StateMedian payJobsConcentrationSchoolsGraduates / yr
California$53,6402400.47×29483
Texas$48,8608302.14×14220
Wisconsin$47,4001173
Pennsylvanialimited$40,2701400.81×145
Coloradomoderate$45,510500.59×432
Arizonalimited$39,9001101.24×226
Georgiamoderate1501.14×326
Illinois$46,280500.29×526
South Carolinalimited$41,7101302.10×223
New Yorklimited$49,3605402.02×118
Oregon$61,1601102.07×518
Michiganlimited$40,780400.34×28
Idaholimited$51,010401.64×17
Missourilimited$43,400700.90×13
Louisianalimited$36,790601.09×11
Nevadalimited$47,8201303.12×11
Ohiolimited$49,700400.25×11

Skills and tools

From O*NET, the U.S. Department of Labor's occupational database. Importance is a 1 to 5 scale.

What they do day to day

  • Maintain files and control records to show correspondence activities.
  • Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
  • Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Compile data from records to prepare periodic reports.
  • Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
  • Route correspondence to other departments for reply.
  • Ensure that money collected is properly recorded and secured.

Skills

  • Writing4.0
  • Reading Comprehension3.8
  • Active Listening3.8
  • Speaking3.5
  • Critical Thinking3.4
  • Monitoring2.9
  • Active Learning2.8
  • Mathematics2.8

Knowledge areas

  • Administrative4.4
  • English Language4.0
  • Customer and Personal Service3.8
  • Economics and Accounting3.6
  • Mathematics3.5
  • Computers and Electronics3.4

Abilities

  • Written Expression4.1
  • Written Comprehension4.0
  • Oral Comprehension3.8
  • Oral Expression3.6
  • Near Vision3.6
  • Speech Clarity3.4

Core activities

  • Working with Computers4.5
  • Communicating with Supervisors, Peers, or Subordinates4.1
  • Getting Information4.1
  • Performing Administrative Activities4.0
  • Documenting/Recording Information4.0
  • Organizing, Planning, and Prioritizing Work4.0

Tools and technology

hotmarks an O*NET hot technology
Epic SystemshotMicrosoft AccesshotMicrosoft ExcelhotMicrosoft Office softwarehotMicrosoft OutlookhotMicrosoft PowerPointhotMicrosoft SharePointhotMicrosoft WindowshotMicrosoft WordhotSAP softwarehot

How to get in

How to become a Correspondence Clerk

Job zone 2 of 5 · SVP Below 6.0
Typical entry education
High school diploma or equivalent
On-the-job training
Short-term on-the-job training

Usually requires a high school diploma or GED, though some occupations may not.

Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.

Ranges from a few days to one year of on-the-job training.

Every major mapped to this job

The official federal mapping behind the rankings above.

All 1 majors mapped to Correspondence Clerks1 of them graduated someone in the latest IPEDS year. NCES CIP 2020 → SOC 2018 crosswalk.+
  • 52.0408General Office Occupations and Clerical Services

Related careers

Jobs O*NET identifies as close to this one, with their own pay and outlook.

Common questions

What degree do you need to become a Correspondence Clerk?+

High school diploma or equivalent is the typical entry-level education BLS reports for this occupation. The most common program people actually graduate from is General Office Occupations and Clerical Services, which awarded 1,140 degrees in 2024-25, 100.0% of everyone graduating from a program that feeds this career.

Which college majors lead to becoming a Correspondence Clerk?+

The NCES CIP-to-SOC crosswalk maps 1 programs to this occupation. The largest are Business Operations Support and Assistant Services. Together they graduate about 1,140 people a year.

How much do correspondence clerks earn?+

The median is $46,800 a year (BLS OEWS May 2025). The middle range runs from $33,300 at the 10th percentile to $64,510 at the 90th. This is pay for people already working in the occupation, not the same thing as graduate earnings one year after finishing a degree.

Is demand for correspondence clerks growing?+

BLS projects a -5.6% change in employment between 2024 and 2034, decline, with roughly 700 openings a year nationally once retirements and job changes are counted.

How many schools offer programs for this career?+

114 institutions reported graduates from at least one of the 1 programs that feed this occupation in IPEDS 2024-25. Rankings on this page use graduates per year, because the federal data publishes no enrollment count by program.

What other job titles do correspondence clerks work under?+

Employers advertise this work under many names. O*NET records Correspondence Clerk, Correspondence Coordinator, Dispute Resolution Analyst, Correspondence Representative (Correspondence Rep) among the most commonly reported, all mapping to SOC 43-4021.

About the data on this page

Rankings use IPEDS completions 2024-25, degrees awarded per year. That is the closest federal measure of how many people a program puts into a career, because no federal dataset publishes enrollment by program. Wages and employment come from BLS OEWS May 2025, growth and openings from BLS Employment Projections 2024-34, and which majors lead to which jobs from the NCES CIP 2020 to SOC 2018 crosswalk. Occupation descriptions, tasks, skills and tools are O*NET 30.3 (CC BY 4.0, U.S. Department of Labor/ETA).

  • BLS Occupational Employment & Wage Statistics

    May 2025

    Wages, employment counts, location quotients and metro breakdowns.

  • BLS Employment Projections

    2024–34

    Projected growth, annual openings and typical entry-level education.

  • IPEDS Completions

    2024-25 (provisional)

    Graduates per year by program and institution — the ranking metric.

  • College Scorecard, Field of Study

    2020-21 cohorts

    Median graduate earnings one year after completion, and median debt.

  • Census Post-Secondary Employment Outcomes

    latest available

    Graduate earnings 1/5/10 years out, where the state participates.

  • NCES CIP 2020 and the CIP-to-SOC 2018 crosswalk

    CIP 2020 / SOC 2018

    Which college programs officially lead to this occupation.

  • O*NET Database 30.3

    30.3

    Tasks, skills, knowledge, tools, job zone and alternate job titles.

    Official source →CC BY 4.0, U.S. Department of Labor / ETA

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