Tennessee·Office and Administrative Support Occupations·SOC 43-1011

Best First-Line Supervisors of Office programs in Tennessee, ranked by enrollment

Directly supervise and coordinate the activities of clerical and administrative support.

24 schools in Tennessee run programs that feed this job, graduating 262 people a year. The job pays a median of $66,390 in Tennessee across about 49,870 jobs (BLS OEWS May 2025).

Also calledOffice ManagerAccounting ManagerCustomer Service ManagerCustomer Service SupervisorWeigh BossPayroll MasterMail SupervisorMailing Manager
Graduates / yr
262
in Tennessee
Median pay · Tennessee
$66,390
BLS OEWS May 2025
Jobs in state
49,870
people employed
Schools
24
with a feeder program
Avg graduation rate
61%
across those schools
Median net price
$20,346
per year, IPEDS

Fields of study in Tennessee that lead to this job

Grouped at the 4-digit CIP level. Numbers are graduates per year in this state.

5 programs in Tennessee that lead to this job

Ranked by graduates per year in Tennessee (IPEDS completions). Graduate earnings and debt are national College Scorecard figures reported at the 4-digit CIP level, so specializations within one field share a figure. Each program also links to its own Tennessee page.

Degree programs that lead to this occupation, ranked by graduates per year
#ProgramGraduates / yrShare of pipelineSchoolsGrad earnings (1 yr)Median debt
1
CIP 52.0402In Tennessee
149
56.9%
15$25,993$9,500
2
CIP 52.0401In Tennessee
75
28.6%
6$25,993$9,500
3
CIP 52.0207In Tennessee
23
8.8%
1$43,506$25,000
4
CIP 52.0204In Tennessee
13
5.0%
1$43,506$25,000
5
CIP 51.0705In Tennessee
2
0.8%
1$30,774$17,375

Top 24 schools in Tennessee

Ranked by graduates per year into this job. Graduate earnings are reported for 10 of the 24 schools in this state.

Schools ranked by graduates per year into this occupation
#SchoolGraduates / yrTop feeder programGrad earnings (1 yr)Grad rateNet priceAcceptance
1Northeast State Community College
Blountville, TN Public · 1 feeder programs
24Administrative Assistant and Secretarial Science, General$28,38533%
2Chattanooga State Community College
Chattanooga, TN Public · 1 feeder programs
23Customer Service Management$36,48626%
3Cleveland State Community College
Cleveland, TN Public · 1 feeder programs
22Administrative Assistant and Secretarial Science, General37%
4Nashville State Community College
Nashville, TN Public · 1 feeder programs
19Administrative Assistant and Secretarial Science, General18%
5Tennessee College of Applied Technology - Jackson
Jackson, TN Public · 1 feeder programs
15Executive Assistant/Executive Secretary$21,22780%
6Tennessee College of Applied Technology - Knoxville
Knoxville, TN Public · 1 feeder programs
15Executive Assistant/Executive Secretary$21,29571%
7Tennessee College of Applied Technology - Upper Cumberland
Crossville, TN Public · 1 feeder programs
15Executive Assistant/Executive Secretary$18,80084%
8Tennessee College of Applied Technology Northwest
Newbern, TN Public · 1 feeder programs
14Executive Assistant/Executive Secretary69%
9Tennessee College of Applied Technology - Livingston
Livingston, TN Public · 1 feeder programs
13Executive Assistant/Executive Secretary78%
10Tennessee College of Applied Technology - Morristown
Morristown, TN Public · 1 feeder programs
13Executive Assistant/Executive Secretary$25,81480%
11Tennessee State University
Nashville, TN Public · 1 feeder programs
13Office Management and Supervision$40,07734%70%
12Tennessee College of Applied Technology - Memphis
Memphis, TN Public · 1 feeder programs
11Executive Assistant/Executive Secretary55%
13Tennessee College of Applied Technology - Henry/Carroll
Paris, TN Public · 1 feeder programs
10Executive Assistant/Executive Secretary75%
14Tennessee College of Applied Technology - Shelbyville
Shelbyville, TN Public · 1 feeder programs
10Executive Assistant/Executive Secretary$41,21781%
15Tennessee College of Applied Technology - Elizabethton
Elizabethton, TN Public · 1 feeder programs
9Executive Assistant/Executive Secretary81%
16TCAT Athens
Athens, TN Public · 1 feeder programs
8Executive Assistant/Executive Secretary$16,49895%
17Tennessee College of Applied Technology Crump
Crump, TN Public · 1 feeder programs
5Executive Assistant/Executive Secretary$15,79563%
18Tennessee College of Applied Technology - Jacksboro
Jacksboro, TN Public · 1 feeder programs
5Executive Assistant/Executive Secretary84%
19Southwest Tennessee Community College
Memphis, TN Public · 1 feeder programs
4Administrative Assistant and Secretarial Science, General19%
20Tennessee College of Applied Technology - Harriman
Harriman, TN Public · 1 feeder programs
4Executive Assistant/Executive Secretary69%
21Volunteer State Community College
Gallatin, TN Public · 1 feeder programs
4Administrative Assistant and Secretarial Science, General28%
22Health - Tech Institute of Memphis
Memphis, TN Private for-profit · 1 feeder programs
2Administrative Assistant and Secretarial Science, General80%
23South College
Knoxville, TN Private for-profit · 1 feeder programs
2Medical Office Management/Administration42%$20,346
24Tennessee College of Applied Technology - Pulaski
Pulaski, TN Public · 1 feeder programs
2Executive Assistant/Executive Secretary75%

All 24 schools in Tennessee

Every school in Tennessee with a program that feeds this job, ordered by graduates per year. Earnings are shown for the ranked schools above; open a school profile for the rest.

What first-line supervisors of office and administrative support workers earn in Tennessee

What people already working in this job earn (BLS OEWS May 2025). Not graduate earnings.

Median annual in Tennessee
$66,390
Mean annual
$72,130
Jobs in state
49,870
What the range looks like
10th pct$43,650Median$66,39090th pct$103,790
Versus the national median
-4.5%

U.S. median $69,500. Tennessee pays below the national figure.

Job concentration
1.65×

Concentrated here: Tennessee employs more of this job per worker than the U.S. average.

Metro areas in Tennessee

Nashville-Davidson--Murfreesboro--Franklin, TN
$73,060median
17,890 jobs
Memphis, TN-MS-AR
$71,310median
8,710 jobs
Knoxville, TN
$63,580median
6,170 jobs
Chattanooga, TN-GA
$64,150median
3,940 jobs
Jackson, TN
$61,270median
1,040 jobs
Clarksville, TN-KY
$61,620median
1,300 jobs
Kingsport-Bristol, TN-VA
$60,690median
1,380 jobs
Cleveland, TN
$59,190median
600 jobs

Job outlook

Bureau of Labor Statistics Employment Projections, 2024 to 2034.

Projected growth 2024–34
-0.3%
Little or no change
Openings per year
144,500
new jobs plus replacements
Employment change
-3,900
1,558,400 → 1,554,400
Typical entry education
High school diploma or equivalent

Growth and openings are national. The Bureau of Labor Statistics does not publish employment projections at state level, so these figures describe the occupation across the whole U.S., not this state alone.

How to get in

The full skills, tools, and day-to-day breakdown lives on the national First-Line Supervisors of Office and Administrative Support Workers page.

How to become a First-Line Supervisors of Office

Job zone 3 of 5 · SVP 6.0 to < 7.0
Typical entry education
High school diploma or equivalent
Work experience needed
Less than 5 years

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Top skills

MonitoringActive ListeningSpeakingReading ComprehensionCritical ThinkingWriting

The same job in other states

Where else this occupation employs the most people, and what it pays there.

Related careers in Tennessee

Every major mapped to this job

The official federal mapping behind the rankings above.

All 13 majors mapped to First-Line Supervisors of Office and Administrative Support Workers13 of them graduated someone in the latest IPEDS year. NCES CIP 2020 → SOC 2018 crosswalk.+
  • 01.0106Agricultural Business Technology/Technician
  • 01.8201Veterinary Administrative Services, General
  • 01.8202Veterinary Office Management/Administration
  • 01.8203Veterinary Reception/Receptionist
  • 01.8204Veterinary Administrative/Executive Assistant and Veterinary Secretary
  • 51.0705Medical Office Management/Administration
  • 51.0711Medical/Health Management and Clinical Assistant/Specialist
  • 51.0712Medical Reception/Receptionist
  • 52.0204Office Management and Supervision
  • 52.0207Customer Service Management
  • 52.0208E-Commerce/Electronic Commerce
  • 52.0401Administrative Assistant and Secretarial Science, General
  • 52.0402Executive Assistant/Executive Secretary

Common questions

Answers for people weighing first-line supervisors of office and administrative support workers programs in Tennessee.

What degree do you need to become a First-Line Supervisors of Office?+

High school diploma or equivalent is the typical entry-level education BLS reports for this occupation. The most common program people actually graduate from is Executive Assistant/Executive Secretary, which awarded 149 degrees in Tennessee in 2024-25, 56.9% of everyone graduating from a program that feeds this career.

Which college majors lead to becoming a First-Line Supervisors of Office?+

The NCES CIP-to-SOC crosswalk maps 5 programs to this occupation. The largest are Business Operations Support and Assistant Services, Business Administration, Health and Medical Administrative Services. Together they graduate about 262 people a year in Tennessee.

How much do first-line supervisors of office and administrative support workers earn in Tennessee?+

The median is $66,390 a year (BLS OEWS May 2025). That is 4.5% below the U.S. median of $69,500. This is pay for people already working in the occupation, not the same thing as graduate earnings one year after finishing a degree.

Is demand for first-line supervisors of office and administrative support workers growing?+

BLS projects a -0.3% change in employment between 2024 and 2034, little or no change, with roughly 144,500 openings a year nationally once retirements and job changes are counted.

How many schools offer programs for this career in Tennessee?+

24 institutions in Tennessee reported graduates from at least one of the 5 programs that feed this occupation in IPEDS 2024-25. Rankings on this page use graduates per year, because the federal data publishes no enrollment count by program.

What other job titles do first-line supervisors of office and administrative support workers work under?+

Employers advertise this work under many names. O*NET records Office Manager, Accounting Manager, Customer Service Manager, Customer Service Supervisor among the most commonly reported, all mapping to SOC 43-1011.

First-Line Supervisors of Office and Administrative Support Workers in other statesNorth CarolinaCaliforniaIdahoWisconsinTexasIndianaAlabamaIllinois

About the data on this page

Rankings use IPEDS completions 2024–25, degrees awarded per year. That is the closest federal measure of how many people a program puts into a career, because no federal dataset publishes enrollment by program. Wages and employment come from BLS OEWS May 2025, growth and openings from BLS Employment Projections 2024-34, and which majors lead to which jobs from the NCES CIP 2020 to SOC 2018 crosswalk. Occupation descriptions, tasks, skills and tools are O*NET 30.3 (CC BY 4.0, U.S. Department of Labor/ETA).

  • BLS Occupational Employment & Wage Statistics

    May 2025

    Wages, employment counts, location quotients and metro breakdowns.

  • BLS Employment Projections

    2024–34

    Projected growth, annual openings and typical entry-level education.

  • IPEDS Completions

    2024-25 (provisional)

    Graduates per year by program and institution — the ranking metric.

  • College Scorecard, Field of Study

    2020-21 cohorts

    Median graduate earnings one year after completion, and median debt.

  • Census Post-Secondary Employment Outcomes

    latest available

    Graduate earnings 1/5/10 years out, where the state participates.

  • NCES CIP 2020 and the CIP-to-SOC 2018 crosswalk

    CIP 2020 / SOC 2018

    Which college programs officially lead to this occupation.

  • O*NET Database 30.3

    30.3

    Tasks, skills, knowledge, tools, job zone and alternate job titles.

    Official source →CC BY 4.0, U.S. Department of Labor / ETA

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