Business and Financial Operations Occupations·SOC 13-1031

Best degree programs for Claims Adjusters, Examiners, and Investigators, ranked by enrollment

2 college programs and 70 schools train Claims Adjusters, Examiners, and Investigators. Compare graduates per year, cost and pay, $78,000 median wage, 324,230 U.S. jobs. Federal data.

2 college programs at 70 schools train claims adjusters, examiners, and investigators, graduating 1,809 people a year (IPEDS completions). The largest is Insurance. The job pays a median of $78,000 (BLS OEWS May 2025).

Graduates / yr
1,809
from every feeder program
Median annual wage
$78,000
BLS OEWS May 2025
Projected growth
-5.1%
Decline
Openings / yr
21,100
new plus replacement
Schools
70
with a feeder program
States with jobs
28
BLS reports wages

About claims adjusters, examiners, and investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

Also calledClaims AnalystClaims AdjusterClaims ExaminerClaims RepresentativeAdjusterClaims AgentInvestigatorFire AdjusterClaims AuditorClaims AdjustorClaims ApproverAdjustment Clerk

Fields of study that lead to this job

Grouped at the 4-digit CIP level, the tier our program pages are built on. Numbers are graduates per year.

2 degree programs that lead to this job

Ranked by graduates per year (IPEDS completions). Graduate earnings and debt are College Scorecard figures for people who finished the program, reported at the 4-digit CIP level, so specializations within one field share a figure. That is a different measurement from the occupation-wide wages further down this page.

Degree programs that lead to this occupation, ranked by graduates per year
#ProgramGraduates / yrShare of pipelineSchoolsGrad earnings (1 yr)Median debt
1
CIP 52.1701
1,798
99.4%
69$56,988$22,500
2
CIP 51.0715
11
0.6%
1$30,774$17,375

Top 50 schools by graduates into this job

Counting every feeder program a school offers, not just its largest one.

Schools ranked by graduates per year into this occupation
#SchoolGraduates / yrTop feeder programGrad rateNet priceAcceptance
1American College of Financial Services
King of Prussia, PA Private not-for-profit · 1 feeder programs
494Insurance
2University of Georgia
Athens, GA Public · 1 feeder programs
259Insurance90%38%
3Florida State University
Tallahassee, FL Public · 1 feeder programs
92Insurance86%24%
4University of South Carolina - Columbia
Columbia, SC Public · 1 feeder programs
63Insurance79%60%
5University of Wisconsin - Madison
Madison, WI Public · 1 feeder programs
59Insurance90%45%
6Kansas State University
Manhattan, KS Public · 1 feeder programs
57Insurance71%82%
7University of Kansas
Lawrence, KS Public · 1 feeder programs
45Insurance69%93%
8Saint Joseph's University - Philadelphia
Philadelphia, PA Private not-for-profit · 1 feeder programs
37Insurance79%$34,41889%
9Georgia State University
Atlanta, GA Public · 1 feeder programs
34Insurance53%55%
10University of Missouri - Columbia
Columbia, MO Public · 1 feeder programs
34Insurance75%78%
11William Rainey Harper College
Palatine, IL Public · 1 feeder programs
33Insurance48%
12University of Mississippi
University, MS Public · 1 feeder programs
31Insurance72%97%
13University of Louisiana at Monroe
Monroe, LA Public · 1 feeder programs
30Insurance54%85%
14Eastern Kentucky University
Richmond, KY Public · 1 feeder programs
28Insurance50%78%
15Appalachian State University
Boone, NC Public · 1 feeder programs
26Insurance75%90%
16St. John's University - New York
Queens, NY Private not-for-profit · 1 feeder programs
26Insurance66%$27,35983%
17University of Cincinnati - Main Campus
Cincinnati, OH Public · 1 feeder programs
23Insurance75%85%
18University of Houston - Downtown
Houston, TX Public · 1 feeder programs
23Insurance33%90%
19Illinois State University
Normal, IL Public · 1 feeder programs
22Insurance65%88%
20University of Minnesota - Twin Cities
Minneapolis, MN Public · 1 feeder programs
21Insurance85%80%
21University of Iowa
Iowa City, IA Public · 1 feeder programs
20Insurance75%84%
22Columbia University in the City of New York
New York, NY Private not-for-profit · 1 feeder programs
17Insurance96%$15,3154%
23Lorain County Community College
Elyria, OH Public · 1 feeder programs
17Insurance31%
24Pittsburg State University
Pittsburg, KS Public · 1 feeder programs
17Insurance57%89%
25University of Wisconsin - Oshkosh
Oshkosh, WI Public · 1 feeder programs
17Insurance46%87%
26The University of Olivet
Olivet, MI Private not-for-profit · 1 feeder programs
16Insurance35%$21,94683%
27Ivy Tech Community College
Indianapolis, IN Public · 1 feeder programs
15Insurance40%
28University of North Texas
Denton, TX Public · 1 feeder programs
14Insurance61%72%
29Rio Salado College
Tempe, AZ Public · 1 feeder programs
13Insurance9%
30Boston University
Boston, MA Private not-for-profit · 1 feeder programs
12Insurance89%$21,95611%
31Missouri State University - Springfield
Springfield, MO Public · 1 feeder programs
12Insurance58%91%
32Wichita State University
Wichita, KS Public · 1 feeder programs
12Insurance51%94%
33Galaxy Medical College
North Hollywood, CA Private for-profit · 1 feeder programs
11Health/Medical Claims Examiner86%$11,331
34University of Central Arkansas
Conway, AR Public · 1 feeder programs
11Insurance54%89%
35Florida Atlantic University
Boca Raton, FL Public · 1 feeder programs
10Insurance63%66%
36Husson University
Bangor, ME Private not-for-profit · 1 feeder programs
10Insurance59%$18,83981%
37Santa Monica College
Santa Monica, CA Public · 1 feeder programs
10Insurance36%
38Butler University
Indianapolis, IN Private not-for-profit · 1 feeder programs
9Insurance80%$35,69685%
39Ferris State University
Big Rapids, MI Public · 1 feeder programs
9Insurance47%91%
40Indiana State University
Terre Haute, IN Public · 1 feeder programs
9Insurance43%81%
41Lansing Community College
Lansing, MI Public · 1 feeder programs
8Insurance25%
42University of Central Oklahoma
Edmond, OK Public · 1 feeder programs
8Insurance37%78%
43Danville Area Community College
Danville, IL Public · 1 feeder programs
7Insurance45%
44Owens Community College
Perrysburg, OH Public · 1 feeder programs
7Insurance35%
45Ball State University
Muncie, IN Public · 1 feeder programs
6Insurance62%85%
46Baylor University
Waco, TX Private not-for-profit · 1 feeder programs
6Insurance80%$35,68251%
47Kent State University at Salem
Salem, OH Public · 1 feeder programs
6Insurance31%
48Ohio State University - Main Campus
Columbus, OH Public · 1 feeder programs
6Insurance88%61%
49Gallaudet University
Washington, DC Private not-for-profit · 1 feeder programs
5Insurance47%$14,38258%
50University of South Florida
Tampa, FL Public · 1 feeder programs
5Insurance77%43%

What claims adjusters, examiners, and investigators earn

What people already working in this job earn (BLS OEWS May 2025). Not graduate earnings.

Median annual wage
$78,000
Mean annual
$80,470
Median hourly
$37.50/hr
People employed
324,230
What the range looks like
10th pct$48,850Median$78,00090th pct$117,040

Top-paying metro areas

San Francisco-Oakland-Fremont, CA
$105,340median
3,390 jobs
San Jose-Sunnyvale-Santa Clara, CA
$98,230median
370 jobs
Merced, CA
$110,910median
40 jobs
Bridgeport-Stamford-Danbury, CT
$97,740median
280 jobs
Salinas, CA
$101,900median
150 jobs
Boulder, CO
$103,080median
30 jobs
Burlington-South Burlington, VT
$108,510median
70 jobs
Baltimore-Columbia-Towson, MD
$98,700median
4,280 jobs

Job outlook

Bureau of Labor Statistics Employment Projections, 2024 to 2034.

Projected growth 2024–34
-5.1%
Decline
Openings per year
21,100
new jobs plus replacements
Employment change
-18,200
356,100 → 337,900
Typical entry education
High school diploma or equivalent
Plus long-term on-the-job training

Where the jobs are, state by state

Pick a state for in-state pay, the schools there, and the programs they run.

This occupation state by state: pay, jobs, and schools
StateMedian payJobsConcentrationSchoolsGraduates / yr
Pennsylvaniamoderate$77,29013,2701.05×3532
Georgialimited$73,3202293
Kansas$77,2904,5701.53×5136
Floridamoderate$76,92028,1001.36×3107
Wisconsinmoderate$78,1608,7601.43×377
South Carolinalimited$75,3704,1300.86×163
Illinoismoderate$77,01014,2101.12×362
Ohio$67,99013,6501.18×762
Missourimoderate$75,8406,2001.01×347
New Yorkmoderate$87,13017,3300.86×344
Texasmoderate$78,80029,2201.00×343
Indiana$73,5604,3400.65×540
Michiganmoderate$78,8506,6400.72×436
Louisianalimited$65,2203,3400.83×234
California$91,79024,2900.64×532
Mississippilimited$77,100131
Kentuckylimited$73,8403,6700.88×128
Minnesotamoderate$78,3505,5300.90×326
North Carolinalimited$75,3109,8800.96×126
Iowalimited$72,6403,9301.21×222
Arizonalimited$65,11013,8302.05×215
Massachusettslimited$83,7405,0700.67×112
Arkansaslimited$73,9202,6600.98×111
Mainelimited$78,5901,6501.23×211
Oklahomalimited$71,2604,1401.16×18
District of Columbialimited$101,1503600.24×15
New Jerseylimited$95,6909,6501.08×14
Washingtonlimited$80,7006,1800.83×12

Skills and tools

From O*NET, the U.S. Department of Labor's occupational database. Importance is a 1 to 5 scale.

What they do day to day

  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Pay and process claims within designated authority level.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.

Skills

  • Reading Comprehension4.1
  • Active Listening4.0
  • Critical Thinking4.0
  • Speaking3.9
  • Writing3.6
  • Monitoring3.4
  • Active Learning3.3
  • Mathematics2.9

Knowledge areas

  • Customer and Personal Service4.7
  • English Language4.4
  • Administrative3.8
  • Mathematics3.7
  • Computers and Electronics3.4
  • Law and Government3.3

Abilities

  • Written Comprehension4.4
  • Oral Expression4.1
  • Oral Comprehension4.1
  • Deductive Reasoning4.0
  • Inductive Reasoning4.0
  • Near Vision3.9

Core activities

  • Working with Computers4.7
  • Communicating with People Outside the Organization4.6
  • Getting Information4.6
  • Making Decisions and Solving Problems4.5
  • Identifying Objects, Actions, and Events4.5
  • Communicating with Supervisors, Peers, or Subordinates4.4

Tools and technology

hotmarks an O*NET hot technology
Apple SafarihotMicrosoft AccesshotMicrosoft ExcelhotMicrosoft Office softwarehotMicrosoft OutlookhotMicrosoft PowerPointhotMicrosoft WordhotMozilla FirefoxhotZoomhot4n6xprt Systems StiffCalcs

How to get in

How to become a Claims Adjuster

Job zone 4 of 5 · SVP 7.0 to < 8.0
Typical entry education
High school diploma or equivalent
On-the-job training
Long-term on-the-job training

Most of these occupations require a four-year bachelor's degree, but some do not.

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Every major mapped to this job

The official federal mapping behind the rankings above.

All 2 majors mapped to Claims Adjusters, Examiners, and Investigators2 of them graduated someone in the latest IPEDS year. NCES CIP 2020 → SOC 2018 crosswalk.+
  • 51.0715Health/Medical Claims Examiner
  • 52.1701Insurance

Related careers

Jobs O*NET identifies as close to this one, with their own pay and outlook.

Common questions

What degree do you need to become a Claims Adjuster?+

High school diploma or equivalent is the typical entry-level education BLS reports for this occupation. The most common program people actually graduate from is Insurance, which awarded 1,798 degrees in 2024-25, 99.4% of everyone graduating from a program that feeds this career.

Which college majors lead to becoming a Claims Adjuster?+

The NCES CIP-to-SOC crosswalk maps 2 programs to this occupation. The largest are Insurance, Health and Medical Administrative Services. Together they graduate about 1,809 people a year.

How much do claims adjusters, examiners, and investigators earn?+

The median is $78,000 a year (BLS OEWS May 2025). The middle range runs from $48,850 at the 10th percentile to $117,040 at the 90th. This is pay for people already working in the occupation, not the same thing as graduate earnings one year after finishing a degree.

Is demand for claims adjusters, examiners, and investigators growing?+

BLS projects a -5.1% change in employment between 2024 and 2034, decline, with roughly 21,100 openings a year nationally once retirements and job changes are counted.

How many schools offer programs for this career?+

70 institutions reported graduates from at least one of the 2 programs that feed this occupation in IPEDS 2024-25. Rankings on this page use graduates per year, because the federal data publishes no enrollment count by program.

What other job titles do claims adjusters, examiners, and investigators work under?+

Employers advertise this work under many names. O*NET records Claims Analyst, Claims Adjuster, Claims Examiner, Claims Representative among the most commonly reported, all mapping to SOC 13-1031.

About the data on this page

Rankings use IPEDS completions 2024-25, degrees awarded per year. That is the closest federal measure of how many people a program puts into a career, because no federal dataset publishes enrollment by program. Wages and employment come from BLS OEWS May 2025, growth and openings from BLS Employment Projections 2024-34, and which majors lead to which jobs from the NCES CIP 2020 to SOC 2018 crosswalk. Occupation descriptions, tasks, skills and tools are O*NET 30.3 (CC BY 4.0, U.S. Department of Labor/ETA).

  • BLS Occupational Employment & Wage Statistics

    May 2025

    Wages, employment counts, location quotients and metro breakdowns.

  • BLS Employment Projections

    2024–34

    Projected growth, annual openings and typical entry-level education.

  • IPEDS Completions

    2024-25 (provisional)

    Graduates per year by program and institution — the ranking metric.

  • College Scorecard, Field of Study

    2020-21 cohorts

    Median graduate earnings one year after completion, and median debt.

  • Census Post-Secondary Employment Outcomes

    latest available

    Graduate earnings 1/5/10 years out, where the state participates.

  • NCES CIP 2020 and the CIP-to-SOC 2018 crosswalk

    CIP 2020 / SOC 2018

    Which college programs officially lead to this occupation.

  • O*NET Database 30.3

    30.3

    Tasks, skills, knowledge, tools, job zone and alternate job titles.

    Official source →CC BY 4.0, U.S. Department of Labor / ETA

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