Office and Administrative Support Occupations·SOC 43-5032

Best degree programs for Dispatchers, ranked by enrollment

1 college programs and 4 schools train Dispatchers. Compare graduates per year, cost and pay, $50,340 median wage, 202,810 U.S. jobs. Federal data.

1 college programs at 4 schools train dispatchers, graduating 314 people a year (IPEDS completions). The largest is Traffic, Customs, and Transportation Clerk/Technician. The job pays a median of $50,340 (BLS OEWS May 2025).

Graduates / yr
314
from every feeder program
Median annual wage
$50,340
BLS OEWS May 2025
Projected growth
-0.9%
Little or no change
Openings / yr
18,500
new plus replacement
Schools
4
with a feeder program
States with jobs
4
BLS reports wages

About dispatchers

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Also calledCity DispatcherTaxi DispatcherTrain DispatcherDispatcher (Dispatch)Car TracerBus StarterCab StarterCar StarterCar SupplierSignal TimerRouting ClerkService Clerk
Background

A dispatcher is a communications worker who receives and transmits information to coordinate operations of other personnel and vehicles carrying out a service. Emergency organizations including police departments, fire departments, and emergency medical services departments as well as civilian organizations such as motorcycle couriers, taxicab providers, trucking companies, railroads, bus systems, and public utility companies, use dispatchers to relay information, direct personnel, and coordinate their operations.

Read more on Wikipedia →

Fields of study that lead to this job

Grouped at the 4-digit CIP level, the tier our program pages are built on. Numbers are graduates per year.

1 degree programs that lead to this job

Ranked by graduates per year (IPEDS completions). Graduate earnings and debt are College Scorecard figures for people who finished the program, reported at the 4-digit CIP level, so specializations within one field share a figure. That is a different measurement from the occupation-wide wages further down this page.

Degree programs that lead to this occupation, ranked by graduates per year
#ProgramGraduates / yrShare of pipelineSchoolsGrad earnings (1 yr)Median debt
1
CIP 52.0410
314
100.0%
4$25,993$9,500

Top 4 schools by graduates into this job

Counting every feeder program a school offers, not just its largest one.

Schools ranked by graduates per year into this occupation
#SchoolGraduates / yrTop feeder programGrad rateNet priceAcceptance
1Bellevue University
Bellevue, NE Private not-for-profit · 1 feeder programs
195Traffic, Customs, and Transportation Clerk/Technician33%$29,230
2Diversified Vocational College
Los Angeles, CA Private for-profit · 1 feeder programs
117Traffic, Customs, and Transportation Clerk/Technician96%$21,444
3Ferris State University
Big Rapids, MI Public · 1 feeder programs
1Traffic, Customs, and Transportation Clerk/Technician47%91%
4New Professions Technical Institute
Miami, FL Private for-profit · 1 feeder programs
1Traffic, Customs, and Transportation Clerk/Technician100%$39,944

What dispatchers earn

What people already working in this job earn (BLS OEWS May 2025). Not graduate earnings.

Median annual wage
$50,340
Mean annual
$54,740
Median hourly
$24.20/hr
People employed
202,810
What the range looks like
10th pct$36,030Median$50,34090th pct$78,140

Top-paying metro areas

Fairbanks-College, AK
$62,130median
80 jobs
San Jose-Sunnyvale-Santa Clara, CA
$60,780median
720 jobs
Kahului-Wailuku, HI
$57,970median
120 jobs
Seattle-Tacoma-Bellevue, WA
$59,340median
2,950 jobs
San Francisco-Oakland-Fremont, CA
$58,610median
3,010 jobs
New York-Newark-Jersey City, NY-NJ
$58,180median
11,590 jobs
Anchorage, AK
$55,740median
300 jobs
Bremerton-Silverdale-Port Orchard, WA
$64,890median
100 jobs

Job outlook

Bureau of Labor Statistics Employment Projections, 2024 to 2034.

Projected growth 2024–34
-0.9%
Little or no change
Openings per year
18,500
new jobs plus replacements
Employment change
-2,100
218,700 → 216,700
Typical entry education
High school diploma or equivalent
Plus moderate-term on-the-job training

Where the jobs are, state by state

Pick a state for in-state pay, the schools there, and the programs they run.

This occupation state by state: pay, jobs, and schools
StateMedian payJobsConcentrationSchoolsGraduates / yr
Nebraskalimited$53,8801,5001.12×1195
Californialimited$52,35023,9701.01×1117
Floridalimited$45,88012,5500.97×11
Michiganlimited$49,4905,3900.94×11

Skills and tools

From O*NET, the U.S. Department of Labor's occupational database. Importance is a 1 to 5 scale.

What they do day to day

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Receive or prepare work orders.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Arrange for necessary repairs to restore service and schedules.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.

Skills

  • Active Listening4.0
  • Speaking4.0
  • Monitoring3.9
  • Reading Comprehension3.8
  • Writing3.1
  • Critical Thinking3.1
  • Active Learning3.0
  • Learning Strategies2.8

Knowledge areas

  • Customer and Personal Service4.3
  • Public Safety and Security4.0
  • Administration and Management3.9
  • Administrative3.7
  • English Language3.5
  • Transportation3.5

Abilities

  • Speech Recognition4.0
  • Oral Expression4.0
  • Oral Comprehension4.0
  • Speech Clarity4.0
  • Near Vision3.8
  • Deductive Reasoning3.8

Core activities

  • Getting Information4.7
  • Identifying Objects, Actions, and Events4.3
  • Working with Computers4.1
  • Making Decisions and Solving Problems3.9
  • Communicating with Supervisors, Peers, or Subordinates3.9
  • Coordinating the Work and Activities of Others3.9

Tools and technology

hotmarks an O*NET hot technology
Kronos Workforce TimekeeperhotMicrosoft AccesshotMicrosoft ExcelhotMicrosoft Office softwarehotMicrosoft OutlookhotMicrosoft PowerPointhotMicrosoft WindowshotMicrosoft WordhotSAP softwarehotAir-Trak Cloudberry

How to get in

How to become a Dispatcher

Job zone 2 of 5 · SVP Below 6.0
Typical entry education
High school diploma or equivalent
On-the-job training
Moderate-term on-the-job training

Usually requires a high school diploma or GED, though some occupations may not.

Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.

Ranges from a few days to one year of on-the-job training.

Every major mapped to this job

The official federal mapping behind the rankings above.

All 1 majors mapped to Dispatchers1 of them graduated someone in the latest IPEDS year. NCES CIP 2020 → SOC 2018 crosswalk.+
  • 52.0410Traffic, Customs, and Transportation Clerk/Technician

Related careers

Jobs O*NET identifies as close to this one, with their own pay and outlook.

Common questions

What degree do you need to become a Dispatcher?+

High school diploma or equivalent is the typical entry-level education BLS reports for this occupation. The most common program people actually graduate from is Traffic, Customs, and Transportation Clerk/Technician, which awarded 314 degrees in 2024-25, 100.0% of everyone graduating from a program that feeds this career.

Which college majors lead to becoming a Dispatcher?+

The NCES CIP-to-SOC crosswalk maps 1 programs to this occupation. The largest are Business Operations Support and Assistant Services. Together they graduate about 314 people a year.

How much do dispatchers earn?+

The median is $50,340 a year (BLS OEWS May 2025). The middle range runs from $36,030 at the 10th percentile to $78,140 at the 90th. This is pay for people already working in the occupation, not the same thing as graduate earnings one year after finishing a degree.

Is demand for dispatchers growing?+

BLS projects a -0.9% change in employment between 2024 and 2034, little or no change, with roughly 18,500 openings a year nationally once retirements and job changes are counted.

How many schools offer programs for this career?+

4 institutions reported graduates from at least one of the 1 programs that feed this occupation in IPEDS 2024-25. Rankings on this page use graduates per year, because the federal data publishes no enrollment count by program.

What other job titles do dispatchers work under?+

Employers advertise this work under many names. O*NET records City Dispatcher, Taxi Dispatcher, Train Dispatcher, Dispatcher (Dispatch) among the most commonly reported, all mapping to SOC 43-5032.

About the data on this page

Rankings use IPEDS completions 2024-25, degrees awarded per year. That is the closest federal measure of how many people a program puts into a career, because no federal dataset publishes enrollment by program. Wages and employment come from BLS OEWS May 2025, growth and openings from BLS Employment Projections 2024-34, and which majors lead to which jobs from the NCES CIP 2020 to SOC 2018 crosswalk. Occupation descriptions, tasks, skills and tools are O*NET 30.3 (CC BY 4.0, U.S. Department of Labor/ETA).

  • BLS Occupational Employment & Wage Statistics

    May 2025

    Wages, employment counts, location quotients and metro breakdowns.

  • BLS Employment Projections

    2024–34

    Projected growth, annual openings and typical entry-level education.

  • IPEDS Completions

    2024-25 (provisional)

    Graduates per year by program and institution — the ranking metric.

  • College Scorecard, Field of Study

    2020-21 cohorts

    Median graduate earnings one year after completion, and median debt.

  • Census Post-Secondary Employment Outcomes

    latest available

    Graduate earnings 1/5/10 years out, where the state participates.

  • NCES CIP 2020 and the CIP-to-SOC 2018 crosswalk

    CIP 2020 / SOC 2018

    Which college programs officially lead to this occupation.

  • O*NET Database 30.3

    30.3

    Tasks, skills, knowledge, tools, job zone and alternate job titles.

    Official source →CC BY 4.0, U.S. Department of Labor / ETA

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