Best Computer User Support Specialist programs in Massachusetts, ranked by enrollment
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically.
4 schools in Massachusetts run programs that feed this job, graduating 71 people a year. The job pays a median of $75,070 in Massachusetts across about 17,570 jobs (BLS OEWS May 2025).
Fields of study in Massachusetts that lead to this job
Grouped at the 4-digit CIP level. Numbers are graduates per year in this state.
1 programs in Massachusetts that lead to this job
Ranked by graduates per year in Massachusetts (IPEDS completions). Graduate earnings and debt are national College Scorecard figures reported at the 4-digit CIP level, so specializations within one field share a figure. Each program also links to its own Massachusetts page.
| # | Program | Graduates / yr | Share of pipeline | Schools | Grad earnings (1 yr) | Median debt |
|---|---|---|---|---|---|---|
| 1 | CIP 11.1006In Massachusetts → | 71 | 100.0% | 4 | $48,185 | $25,250 |
Top 4 schools in Massachusetts
Ranked by graduates per year into this job. Graduate earnings are reported for 1 of the 4 schools in this state.
| # | School | Graduates / yr | Top feeder program | Grad earnings (1 yr) | Grad rate | Net price | Acceptance |
|---|---|---|---|---|---|---|---|
| 1 | Motoring Technical Training Institute Seekonk, MA Private for-profit · 1 feeder programs | 50 | Computer Support Specialist | — | 89% | $18,778 | — |
| 2 | Quinsigamond Community College Worcester, MA Public · 1 feeder programs | 8 | Computer Support Specialist | — | 22% | — | — |
| 3 | Middlesex Community College Bedford, MA Public · 1 feeder programs | 7 | Computer Support Specialist | — | 23% | — | — |
| 4 | Springfield Technical Community College Springfield, MA Public · 1 feeder programs | 6 | Computer Support Specialist | $25,478 | 32% | — | — |
All 4 schools in Massachusetts
Every school in Massachusetts with a program that feeds this job, ordered by graduates per year. Earnings are shown for the ranked schools above; open a school profile for the rest.
| School | City | Control | Graduates / yr | Feeder programs |
|---|---|---|---|---|
| Motoring Technical Training Institute | Seekonk | Private for-profit | 50 | 1 |
| Quinsigamond Community College | Worcester | Public | 8 | 1 |
| Middlesex Community College | Bedford | Public | 7 | 1 |
| Springfield Technical Community College | Springfield | Public | 6 | 1 |
What computer user support specialists earn in Massachusetts
What people already working in this job earn (BLS OEWS May 2025). Not graduate earnings.
U.S. median $61,860. Massachusetts pays above the national figure.
1.00× means the state has its expected share of these jobs.
Metro areas in Massachusetts
Job outlook
Bureau of Labor Statistics Employment Projections, 2024 to 2034.
Growth and openings are national. The Bureau of Labor Statistics does not publish employment projections at state level, so these figures describe the occupation across the whole U.S., not this state alone.
How to get in
The full skills, tools, and day-to-day breakdown lives on the national Computer User Support Specialists page.
How to become a Computer User Support Specialist
Job zone 3 of 5 · SVP 6.0 to < 7.0- Typical entry education
- Some college, no degree
- On-the-job training
- Moderate-term on-the-job training
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Top skills
The same job in other states
Where else this occupation employs the most people, and what it pays there.
Related careers in Massachusetts
Every major mapped to this job
The official federal mapping behind the rankings above.
All 3 majors mapped to Computer User Support Specialists3 of them graduated someone in the latest IPEDS year. NCES CIP 2020 → SOC 2018 crosswalk.+
- 01.0106Agricultural Business Technology/Technician
- 11.1006Computer Support Specialist
- 51.0709Medical Office Computer Specialist/Assistant
Common questions
Answers for people weighing computer user support specialists programs in Massachusetts.
What degree do you need to become a Computer User Support Specialist?+
Some college, no degree is the typical entry-level education BLS reports for this occupation. The most common program people actually graduate from is Computer Support Specialist, which awarded 71 degrees in Massachusetts in 2024-25, 100.0% of everyone graduating from a program that feeds this career.
Which college majors lead to becoming a Computer User Support Specialist?+
The NCES CIP-to-SOC crosswalk maps 1 programs to this occupation. The largest are Computer/Information Technology Administration and Management. Together they graduate about 71 people a year in Massachusetts.
How much do computer user support specialists earn in Massachusetts?+
The median is $75,070 a year (BLS OEWS May 2025). That is 21.4% above the U.S. median of $61,860. This is pay for people already working in the occupation, not the same thing as graduate earnings one year after finishing a degree.
Is demand for computer user support specialists growing?+
BLS projects a -3.7% change in employment between 2024 and 2034, decline, with roughly 40,800 openings a year nationally once retirements and job changes are counted.
How many schools offer programs for this career in Massachusetts?+
4 institutions in Massachusetts reported graduates from at least one of the 1 programs that feed this occupation in IPEDS 2024-25. Rankings on this page use graduates per year, because the federal data publishes no enrollment count by program.
What other job titles do computer user support specialists work under?+
Employers advertise this work under many names. O*NET records Computer Support Specialist, Computer Tech (Computer Technician), IS Tech (Information Systems Technician), IT Specialist (Information Technology Specialist) among the most commonly reported, all mapping to SOC 15-1232.
About the data on this page
Rankings use IPEDS completions 2024–25, degrees awarded per year. That is the closest federal measure of how many people a program puts into a career, because no federal dataset publishes enrollment by program. Wages and employment come from BLS OEWS May 2025, growth and openings from BLS Employment Projections 2024-34, and which majors lead to which jobs from the NCES CIP 2020 to SOC 2018 crosswalk. Occupation descriptions, tasks, skills and tools are O*NET 30.3 (CC BY 4.0, U.S. Department of Labor/ETA).
BLS Occupational Employment & Wage Statistics
May 2025Wages, employment counts, location quotients and metro breakdowns.
BLS Employment Projections
2024–34Projected growth, annual openings and typical entry-level education.
IPEDS Completions
2024-25 (provisional)Graduates per year by program and institution — the ranking metric.
College Scorecard, Field of Study
2020-21 cohortsMedian graduate earnings one year after completion, and median debt.
Census Post-Secondary Employment Outcomes
latest availableGraduate earnings 1/5/10 years out, where the state participates.
NCES CIP 2020 and the CIP-to-SOC 2018 crosswalk
CIP 2020 / SOC 2018Which college programs officially lead to this occupation.
O*NET Database 30.3
30.3Tasks, skills, knowledge, tools, job zone and alternate job titles.
Official source →CC BY 4.0, U.S. Department of Labor / ETA
Explore every U.S. college in one conversation
Clema turns plain-language questions into sourced answers across every U.S. institution — earnings, aid, acceptance, graduation, safety, and athletics from IPEDS, College Scorecard, and 10+ federal datasets, built in.
Free for teams up to 3 · No credit card