Ohio·Computer and Mathematical Occupations·SOC 15-1232

Best Computer User Support Specialist programs in Ohio, ranked by enrollment

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically.

17 schools in Ohio run programs that feed this job, graduating 172 people a year. The job pays a median of $59,720 in Ohio across about 22,370 jobs (BLS OEWS May 2025).

Also calledComputer Support SpecialistComputer Tech (Computer Technician)IS Tech (Information Systems Technician)IT Specialist (Information Technology Specialist)Desktop AnalystCustomer LiaisonSupport EngineerComputer Operator
Graduates / yr
172
in Ohio
Median pay · Ohio
$59,720
BLS OEWS May 2025
Jobs in state
22,370
people employed
Schools
17
with a feeder program
Avg graduation rate
34%
across those schools
Median net price
per year, IPEDS

Fields of study in Ohio that lead to this job

Grouped at the 4-digit CIP level. Numbers are graduates per year in this state.

1 programs in Ohio that lead to this job

Ranked by graduates per year in Ohio (IPEDS completions). Graduate earnings and debt are national College Scorecard figures reported at the 4-digit CIP level, so specializations within one field share a figure. Each program also links to its own Ohio page.

Degree programs that lead to this occupation, ranked by graduates per year
#ProgramGraduates / yrShare of pipelineSchoolsGrad earnings (1 yr)Median debt
1
CIP 11.1006In Ohio
172
100.0%
17$48,185$25,250

Top 17 schools in Ohio

Ranked by graduates per year into this job. Graduate earnings are reported for 2 of the 17 schools in this state.

Schools ranked by graduates per year into this occupation
#SchoolGraduates / yrTop feeder programGrad earnings (1 yr)Grad rateNet priceAcceptance
1Kent State University at Trumbull
Warren, OH Public · 1 feeder programs
57Computer Support Specialist32%
2Sinclair Community College
Dayton, OH Public · 1 feeder programs
27Computer Support Specialist41%
3Kent State University at Stark
North Canton, OH Public · 1 feeder programs
13Computer Support Specialist37%
4Central Ohio Technical College
Newark, OH Public · 1 feeder programs
11Computer Support Specialist$41,83230%
5Kent State University at Geauga
Burton, OH Public · 1 feeder programs
10Computer Support Specialist20%
6Kent State University at Ashtabula
Ashtabula, OH Public · 1 feeder programs
9Computer Support Specialist25%
7Cincinnati State Technical and Community College
Cincinnati, OH Public · 1 feeder programs
8Computer Support Specialist$42,45216%
8Scioto County Career Technical Center
Lucasville, OH Public · 1 feeder programs
7Computer Support Specialist80%
9Kent State University at East Liverpool
East Liverpool, OH Public · 1 feeder programs
4Computer Support Specialist26%
10Kent State University at Tuscarawas
New Philadelphia, OH Public · 1 feeder programs
4Computer Support Specialist38%
11Lakeland Community College
Kirtland, OH Public · 1 feeder programs
4Computer Support Specialist24%
12Mid - EastCTC - Adult Education
Zanesville, OH Public · 1 feeder programs
4Computer Support Specialist72%
13Kent State University at Salem
Salem, OH Public · 1 feeder programs
3Computer Support Specialist31%
14Lorain County Community College
Elyria, OH Public · 1 feeder programs
3Computer Support Specialist31%
15Stark State College
North Canton, OH Public · 1 feeder programs
3Computer Support Specialist23%
16Washington State College of Ohio
Marietta, OH Public · 1 feeder programs
3Computer Support Specialist32%
17University of Cincinnati - Clermont College
Batavia, OH Public · 1 feeder programs
2Computer Support Specialist24%

All 17 schools in Ohio

Every school in Ohio with a program that feeds this job, ordered by graduates per year. Earnings are shown for the ranked schools above; open a school profile for the rest.

All schools in Ohio that feed this occupation
SchoolCityControlGraduates / yrFeeder programs
Kent State University at TrumbullWarrenPublic571
Sinclair Community CollegeDaytonPublic271
Kent State University at StarkNorth CantonPublic131
Central Ohio Technical CollegeNewarkPublic111
Kent State University at GeaugaBurtonPublic101
Kent State University at AshtabulaAshtabulaPublic91
Cincinnati State Technical and Community CollegeCincinnatiPublic81
Scioto County Career Technical CenterLucasvillePublic71
Kent State University at East LiverpoolEast LiverpoolPublic41
Kent State University at TuscarawasNew PhiladelphiaPublic41
Lakeland Community CollegeKirtlandPublic41
Mid - EastCTC - Adult EducationZanesvillePublic41
Kent State University at SalemSalemPublic31
Lorain County Community CollegeElyriaPublic31
Stark State CollegeNorth CantonPublic31

What computer user support specialists earn in Ohio

What people already working in this job earn (BLS OEWS May 2025). Not graduate earnings.

Median annual in Ohio
$59,720
Mean annual
$61,830
Jobs in state
22,370
What the range looks like
10th pct$38,730Median$59,72090th pct$89,700
Versus the national median
-3.5%

U.S. median $61,860. Ohio pays below the national figure.

Job concentration
0.87×

1.00× means the state has its expected share of these jobs.

Metro areas in Ohio

Columbus, OH
$62,540median
4,960 jobs
Cleveland, OH
$59,890median
4,460 jobs
Cincinnati, OH-KY-IN
$59,350median
4,810 jobs
Dayton-Kettering-Beavercreek, OH
$58,870median
2,110 jobs
Akron, OH
$57,100median
1,260 jobs
Toledo, OH
$58,830median
690 jobs
Sandusky, OH
$54,510median
100 jobs
Canton-Massillon, OH
$58,650median
400 jobs

Job outlook

Bureau of Labor Statistics Employment Projections, 2024 to 2034.

Projected growth 2024–34
-3.7%
Decline
Openings per year
40,800
new jobs plus replacements
Employment change
-27,000
729,500 → 702,500
Typical entry education
Some college, no degree
Plus moderate-term on-the-job training

Growth and openings are national. The Bureau of Labor Statistics does not publish employment projections at state level, so these figures describe the occupation across the whole U.S., not this state alone.

How to get in

The full skills, tools, and day-to-day breakdown lives on the national Computer User Support Specialists page.

How to become a Computer User Support Specialist

Job zone 3 of 5 · SVP 6.0 to < 7.0
Typical entry education
Some college, no degree
On-the-job training
Moderate-term on-the-job training

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Top skills

Reading ComprehensionSpeakingActive ListeningCritical ThinkingWritingMonitoring

The same job in other states

Where else this occupation employs the most people, and what it pays there.

Related careers in Ohio

Every major mapped to this job

The official federal mapping behind the rankings above.

All 3 majors mapped to Computer User Support Specialists3 of them graduated someone in the latest IPEDS year. NCES CIP 2020 → SOC 2018 crosswalk.+
  • 01.0106Agricultural Business Technology/Technician
  • 11.1006Computer Support Specialist
  • 51.0709Medical Office Computer Specialist/Assistant

Common questions

Answers for people weighing computer user support specialists programs in Ohio.

What degree do you need to become a Computer User Support Specialist?+

Some college, no degree is the typical entry-level education BLS reports for this occupation. The most common program people actually graduate from is Computer Support Specialist, which awarded 172 degrees in Ohio in 2024-25, 100.0% of everyone graduating from a program that feeds this career.

Which college majors lead to becoming a Computer User Support Specialist?+

The NCES CIP-to-SOC crosswalk maps 1 programs to this occupation. The largest are Computer/Information Technology Administration and Management. Together they graduate about 172 people a year in Ohio.

How much do computer user support specialists earn in Ohio?+

The median is $59,720 a year (BLS OEWS May 2025). That is 3.5% below the U.S. median of $61,860. This is pay for people already working in the occupation, not the same thing as graduate earnings one year after finishing a degree.

Is demand for computer user support specialists growing?+

BLS projects a -3.7% change in employment between 2024 and 2034, decline, with roughly 40,800 openings a year nationally once retirements and job changes are counted.

How many schools offer programs for this career in Ohio?+

17 institutions in Ohio reported graduates from at least one of the 1 programs that feed this occupation in IPEDS 2024-25. Rankings on this page use graduates per year, because the federal data publishes no enrollment count by program.

What other job titles do computer user support specialists work under?+

Employers advertise this work under many names. O*NET records Computer Support Specialist, Computer Tech (Computer Technician), IS Tech (Information Systems Technician), IT Specialist (Information Technology Specialist) among the most commonly reported, all mapping to SOC 15-1232.

Computer User Support Specialists in other statesIndianaArizonaUtahWisconsinCaliforniaWest VirginiaTennesseeWashington

About the data on this page

Rankings use IPEDS completions 2024–25, degrees awarded per year. That is the closest federal measure of how many people a program puts into a career, because no federal dataset publishes enrollment by program. Wages and employment come from BLS OEWS May 2025, growth and openings from BLS Employment Projections 2024-34, and which majors lead to which jobs from the NCES CIP 2020 to SOC 2018 crosswalk. Occupation descriptions, tasks, skills and tools are O*NET 30.3 (CC BY 4.0, U.S. Department of Labor/ETA).

  • BLS Occupational Employment & Wage Statistics

    May 2025

    Wages, employment counts, location quotients and metro breakdowns.

  • BLS Employment Projections

    2024–34

    Projected growth, annual openings and typical entry-level education.

  • IPEDS Completions

    2024-25 (provisional)

    Graduates per year by program and institution — the ranking metric.

  • College Scorecard, Field of Study

    2020-21 cohorts

    Median graduate earnings one year after completion, and median debt.

  • Census Post-Secondary Employment Outcomes

    latest available

    Graduate earnings 1/5/10 years out, where the state participates.

  • NCES CIP 2020 and the CIP-to-SOC 2018 crosswalk

    CIP 2020 / SOC 2018

    Which college programs officially lead to this occupation.

  • O*NET Database 30.3

    30.3

    Tasks, skills, knowledge, tools, job zone and alternate job titles.

    Official source →CC BY 4.0, U.S. Department of Labor / ETA

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